Privacy Policy

This policy is a general template covering common privacy practices for an online store. Please have it reviewed by a legal professional to ensure it fully matches your actual data practices and complies with applicable laws (including India's IT Act and DPDP Act) before publishing.

Introduction

ZMRajwadi ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data when you visit zmrajwadi.com or make a purchase from us.

Information We Collect

We may collect the following types of information when you interact with our website or place an order:

• Contact details such as your name, email address, phone number, and shipping/billing address
• Order information, including items purchased, sizing details, and payment status
• Account information if you create a login on our site
• Communications you send us via contact forms, WhatsApp, phone, or email
• Technical information such as IP address, browser type, and pages visited, collected automatically through cookies

How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders, including shipping and returns
• Communicate with you about your order, appointment, or enquiry
• Improve our website, products, and customer experience
• Send updates about new collections or offers, where you've agreed to receive them
• Prevent fraud and maintain the security of our website

Cookies

Our website may use cookies and similar technologies to remember your preferences, understand how visitors use our site, and improve overall performance. You can control or disable cookies through your browser settings, though some parts of the site may not function as intended if cookies are disabled.

Sharing Your Information

We do not sell your personal information. We may share necessary details with trusted third parties strictly to operate our business, such as:

• Payment gateways, to securely process your transactions
• Courier and logistics partners, to deliver your order
• Service providers who help us run our website, such as hosting providers

These parties are only given the information necessary to perform their specific service and are expected to handle it securely.

Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

You may contact us at any time to request access to, correction of, or deletion of your personal information, or to opt out of marketing communications. We will respond to reasonable requests in accordance with applicable law.

Children's Privacy

Our website is not directed at children, and we do not knowingly collect personal information from anyone under the age of 18.

Changes To This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page with a revised "last updated" date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please reach out to us:

• Email: zmrajwadi247@gmail.com
• Phone: 9016167557
• Address: Sidhi Vinayak Complex, 1st Floor, Pethapur, Gandhinagar